Please note the processing times on the items your order. Embroidered and printed items have the longest processing times and will be shipped out as soon as the item is made. Most embroidered and printed items are made to order and we complete orders in the order in which we receive them. Items are shipped out within the window of their stated processing times. See more details in our Frequently Asked Questions page
Please note that we are not responsible for lost or stolen packages. If an item is marked "delivered" but you have not received it, try checking with your neighbors or around your property. Once an item is marked delivered by the carrier, you will need to contact your local post office/carrier if you do not receive it.
Please note we are not responsible for mistakes made by USPS, damage to orders by the carrier, incorrect addresses given by customers, or lost or stolen packages. We are here to help, however, so please contact us if you have any issues!
If we do not ship to your country, please message me on Etsy Ashleyspersona, and I can set up a custom listing through Etsy for you.